RS Miller Roofing: Fleet Tracking & Camera Upgrade with Fleetview Solutions

The Challenge

RS Miller Roofing had long relied on fleet tracking for its HGVs and works vehicles. However, their existing system—provided by another supplier—was letting them down. Described as “clunky” and “occasionally slow,” the software interface made access to key information frustrating. Service support was hit and miss, and when it came to incidents, the camera footage provided often failed to deliver the crucial evidence needed.

With efficiency, safety, and insurance protection on the line, Gareth Little knew something had to change.

Why Fleetview?

After speaking with Benji from Fleetview Solutions, Gareth was introduced to a smarter, more streamlined solution.

“Fleetview could match what we already had—then improve it.”

Key selling points included:

• A new app that was user-friendly, faster, and clearer.
• Permission-based access so the right people see the right data.
• High-quality camera systems with reliable post-incident footage.
• Competitive pricing that made switching simple.

Smooth Implementation

Fleetview worked closely with the RS Miller team to ensure a seamless transition:

• App training: All key users were trained in how to access and use the new system.
• Onboarding support: Benji provided face-to-face support during rollout.
• Ongoing help: The office team were on-hand for questions, with the benefit of consistent support contacts—no explaining issues to different people each time.

The Results

The impact was almost immediate:

• Incidents resolved quickly: High-quality camera footage helped avert multiple insurance claims.
• Improved efficiency: Less time chasing data or waiting for slow systems.
• Reliable service: Consistent, friendly, and knowledgeable support.

“I only wish we’d moved to Fleetview sooner.”

Looking Ahead

RS Miller Roofing is now fully committed to Fleetview Solutions:

• Every vehicle is being migrated to the platform.
• The team sees Fleetview as a long-term partner.

Fleetview’s combination of cutting-edge tech, human-to-human service, and fair pricing has set a new standard.

“Fleetview’s team are knowledgeable, reliable and always at the end of the phone. It’s the kind of service you don’t find very often these days.”

Key Benefits:

• 40+ years of telematics experience
• Easy-to-use app with permission-based access
• Crystal-clear incident footage
• Friendly support that feels like part of your own team
• Transparent pricing with no hidden surprises